Recovery Manager (m/f/d) - limited 2 years contract

Join our recovery team and support the management of corporate card customer accounts in an international environment. In this role, you will work closely with internal stakeholders and customers to resolve overdue balances, identify appropriate payment solutions, and contribute to maintaining a healthy portfolio. This is an excellent opportunity to develop your expertise in accounts receivable, recovery, and credit risk while gaining exposure to a global customer base.

• Manage a portfolio of corporate card customer accounts and support recovery activities
• Monitor overdue accounts and proactively engage with customers to achieve timely payment resolutions
• Analyze payment behaviour and identify appropriate recovery solutions based on customer circumstances
• Collaborate closely with Accounts Receivable, Collections, Customer Service, Sales, and Operations teams to resolve account-related issues
• Coordinate recovery activities with external partners, including collection agencies and legal service providers, where applicable
• Process and monitor account write-offs in accordance with internal policies
• Prepare weekly and monthly recovery reports and ensure data accuracy within internal systems
• Participate in projects and continuous improvement initiatives to enhance recovery processes and customer experience

• Bachelor's degree in finance, business administration, economics, law, or a related field
• Initial professional experience in accounts receivable, collections, customer service, finance, or a related field is desirable; motivated graduates with relevant internships or practical experience are also encouraged to apply
• Strong analytical and problem-solving skills with a customer-focused mindset
• Excellent communication and negotiation skills
• Ability to work independently, prioritise tasks, and manage multiple activities in a dynamic environment
• Comfortable working with customers and internal stakeholders in an international environment
• Good knowledge of Microsoft Office applications, particularly Excel
• Professional proficiency in both German and English (written and spoken) is required
• Experience with corporate card programmes or payment products would be considered an advantage

Classification in the AirPlus organizational model (Cube): This role is classified in the basic profile Recovery Manager(Job family: Legal/ Orientation: Executing/ Impact Level: Signifikant).

We believe that businesses should be able to focus on what matters to them. Payment can be a hassle and a distraction – we’ve been making it smart and simple for over 30 years, and help 53,000 companies around the world save time and money with solutions smart enough to stand the test of time and deliver real, sustainable value – every day.

Simple only works if it’s smart, and that goes for worklife too. At AirPlus, we do it right to let you shine.

We think about your future…
because staying curious and making bold moves in your area of expertise takes someone
having your back.

We feel dynamic…
because our international flair, experienced leadership, and commitment to adaptability let us
go the extra mile for our customers and each other.

We act in collaboration…
because engaged teams and trustful, human relationships mean doing whatever it takes to make it happen as a team.

Visit us at airplus.com to learn more about a future in corporate payment.