Head of CRM Application Development (m/f/d)

This role puts you at the heart of SEB Kort Group’s transformation into Europe’s leading corporate payment platform. You’ll lead a cross-border CRM engineering team, shape future CRM capabilities with Microsoft Dynamics 365, and drive strategic direction together with the Channels & CRM Engineering leadership team.

• Lead the CRM Application Development team across Sweden and Germany
• Drive strategic direction, innovation, and development of CRM capabilities for the team
• Lead, coach and empower developers and business experts to grow and succeed
• Ensure stable IT asset ownership, lifecycle, risk and budget management
• Promote efficient processes, continuous improvement and modern engineering practices while creating a collaborative and trusting atmosphere
• Align with agile teams and engage stakeholders across markets to support shared priorities and effective delivery

• Experience in leading people, formally or informally, with strong coaching and mentoring skills
• Ability to lead through change, ambiguity and cross-border collaboration
• Solid technical understanding and a strong business mindset
• Experience with CRM applications; Microsoft Dynamics 365 is a strong plus
• Strong stakeholder management and communication skills, with the ability to build trust across organizational and cultural boundaries
• Fluent in English; Swedish or German is a plus

Classification in the AirPlus organizational model (Cube): This role is classified in the basic profile ML3 (Job family: IT/ Orientation: Guiding/ Impact Level: Signifikant).

SEB Kort Group brings together AirPlus and SEB Kort under a Swedish banking license, combining scale, stability, and innovation. We serve corporate customers across Europe and North America and consumers in the Nordic region, with a clear ambition: to become Europe’s leading corporate payment provider, while building long-term, sustainable profitability. With 1,400 colleagues from across 14 countries, SEB Kort Group is a truly international organization.

Visit us at airplus.com to learn more about a future in corporate payment.