Working Student (m/f/d) Customer Relationship Management
Details
Standort:
Neu-Isenburg
Aufgabengebiet:
Customer Service
Vertragsart:
Vollzeit / Teilzeit möglich
"We clear the way, every day of the year... 24/7." You will provide our customers with telephone assistance for everyday payment challenges, and support them in exceptional situations, such as during repatriation efforts in crisis situations or in medical emergencies.
Deine Aufgaben
Processing of credit lines following the appropriate credit assessment and considering process guidelines
Making ad hoc credit decisions within the scope of predefined competencies
Authorization of credit card transactions requiring approval
Handling reports of loss and theft followed by card blocking and reissue
Processing telephone customer inquiries and various technical requirements in day-to-day operations
Various administrative tasks
Deine Qualifikation
You are currently a student at a University in Rhein-Main area
Outgoing personality and good rhetorical skills
Enjoy flexible working hours in a 24/7 shift system
Strong communication skills and problem-solving abilities
High social competence and strong teamwork abilities
Very good verbal and written skills in German and English, additional languages are a plus
Benefits
Über AirPlus International
We believe that businesses should be able to focus on what matters to them. Payment can be a hassle and a distraction – we’ve been making it smart and simple for over 30 years, and help 53,000 companies around the world save time and money with solutions smart enough to stand the test of time and deliver real, sustainable value – every day.
Simple only works if it’s smart, and that goes for worklife too. At AirPlus, we do it right to let you shine.
We think about your future… because staying curious and making bold moves in your area of expertise takes someone having your back.
We feel dynamic… because our international flair, experienced leadership, and commitment to adaptability let us go the extra mile for our customers and each other.
We act in collaboration… because engaged teams and trustful, human relationships mean doing whatever it takes to make it happen as a team.
Visit us at airplus.com to learn more about a future in corporate payment.